1. Introduction & Scope
This Privacy Policy describes how PMW Taxi Camera ("we", "our", or "us"), operator of taxicamera.com.au, collects, uses, stores, and protects personal information obtained through the PMW Driver Payin mobile application (Google Play: com.pmwdriverapp) and related taxi fleet management services.
We are committed to safeguarding the privacy of our drivers, vehicle operators, and fleet personnel in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and Google Play Developer Policies.
2. Information We Collect
To provide seamless driver pay-ins, shift allocation, and fleet management services, we may collect the following types of information:
A. Driver Profile & Identity Data
- Full Name and contact details (email address, telephone number).
- Driver Authority / Driver Certificate (DC) number and driver license details.
- Profile photograph and identity documents for driver accreditation.
B. Shift & Operational Data
- Assigned taxi vehicle registration, fleet numbers, and roster timings.
- Shift start and end times, active shift status, and handover logs.
- Odometer readings, docket details, and vehicle inspection reports.
C. Financial & Pay-in Data
- Driver daily settlement and shift pay-in transaction records.
- Bond deposits, deductions, adjustments, and refund histories.
- Payment methods, transaction references, and settlement audit logs.
D. Device & Technical Information
- Device identifiers (model, operating system version, unique device tokens).
- Push notification tokens for shift alerts and administrative announcements.
- Application crash logs and technical diagnostic information.
3. How We Use Your Information
We use the collected information for legitimate operational and legal purposes, including to:
- Authenticate driver accounts and facilitate secure sign-in.
- Record and calculate shift settlements, pay-ins, dockets, and bond balances.
- Manage vehicle rosters, shift handovers, and fleet safety compliance.
- Send service notifications, shift reminders, and important fleet updates.
- Investigate accidents, insurance claims, or service disputes.
- Comply with Australian commercial passenger vehicle regulatory requirements and tax obligations.
4. Data Sharing & Third-Party Disclosure
We do not sell, rent, or trade your personal information to third parties or marketing brokers.
We only share driver information in the following limited circumstances:
- Fleet Operators & Taxi Networks: With authorized taxi fleet managers and administrators overseeing vehicle rosters and settlements.
- Service Providers: With trusted infrastructure, hosting, and SMS/notification providers who assist in operating our platform under strict confidentiality agreements.
- Legal & Regulatory Compliance: When required by Australian law, law enforcement, courts, or commercial passenger vehicle transport regulators.
5. Data Security & Storage
We employ robust industry-standard technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. All communication between the PMW Driver Payin app and our backend servers is encrypted using Secure Sockets Layer / Transport Layer Security (SSL/TLS).
Access to driver personal information is restricted strictly to authorized administrative personnel on a need-to-know basis.
6. Data Retention & Account Deletion
We retain your personal data only as long as necessary to provide services to you, fulfill operational objectives, and satisfy statutory record-keeping regulations.
- Account Deletion: You have the right to request the permanent deletion of your driver account and associated personal data at any time directly within the app or via our web portal.
- Legal Retention: Financial transaction histories (such as driver pay-in records and tax dockets) are retained for up to 7 years in compliance with Australian taxation and statutory accounting standards.
To submit a deletion request online, visit our Account & Data Deletion Request Portal.
7. Your Privacy Rights
Under Australian privacy laws, you have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any inaccurate, outdated, or incomplete information.
- Request deletion of your account and personal data.
- Lodge a question or complaint regarding our privacy practices.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact our privacy and support team: